Returns & Exchanges

At Cocco Hair Professional, we stand behind the quality of our professional styling tools and offer a 30-day return policy for unused products in their original packaging. If you are not completely satisfied with your purchase, we are here to ensure a seamless resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the item in its original professional packaging, including all accessories, manuals, and protective inserts.

• 3.
  Label and Ship

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse inspects the returned tool, your refund or exchange will be processed within 5-7 business days.